Telephony Hardware

Each agent needs special telephony hardware in order to connect his or her computer to the telephone line. For personal or less professional uses, the telephony hardware can be replaced with an external speakerphone voice modem, but for best quality we strongly recommend using the professional hardware instead of the voice modem.

 


This GNET/GVC MD0340 external hardware speakerphone modem with Intel Cirrus Logic MD56XX chipset supports the standard IS-101 / ITU V.253 voice command set and will work with other voice modem applications. It supports only one telephone line and cannot do call transfer or call conferencing without an external telephone system.

$199

This professional four port USB telephony hardware is highly recommended for best quality. It has slots for a speakerphone headset and can support up to three (3) telephone lines with call transfer and call conferencing facilities.

$350

Note:  Your hardware will be shipped within three (3) business days after we receive your payment.